Privacy Policy

Last Updated: 14 July 2023

This privacy notice for Fénix Equipement de Piscine Ets. ('Company', 'we', 'us' or 'our'), describes how and why we might collect, store, use and/or process your information when you use our services, such as when you:

  • Visit our website at fenixpool.fr, or any website of ours that links to this privacy policy.
  • Engage with us in other related ways, including sales, marketing or events.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

What information do we collect?

Personal data you disclose to us

We collect personal information that you voluntairly provide to us when you express inerest in obtaining information about us or our products and services, or when you contact us. The personal information we collect may include your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We do not process sensitive information. All personal information provided by you must be true, accurate and complete.

How do we use your information?

We use data we collect for various reasons, including:
  • To provide, operate, and maintain our website
  • To respond to user inquiries, offer support and manage user requests
  • To improve, personalize, and expand our website
  • To better understand and identify usage trends of our website
  • To develop new products, services, features, and functionality
  • To comply with any legal obligations and defend our legal rights.

With whom do we share information?

We may share your information with third-party service providers who perform services for us on our behalf and require access to that information to do that work. We have contracts in place with our third parties to help safeguard your personal information. They will not share your information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. Third parties we share anonymous usage data with includes:
  • Firebase Hosting.
  • Google Analytics For Firebase.
  • Firebase Performance Monitoring and Crash Reporting.
Third parties we share personal information with includes:
  • FormSpark - your data may be stored in FormSpark servers with your consent when filling out forms on our website.

Do we use cookies and other tracking technologies?

We use Cookies and similar tracking technologies to track the activity on our service and store certain information. This includes visitors' preferences and the pages on the website that the visitor accessed or visited. The information helps us improve and analyse our service to optimise users' experience. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookies Notice.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Do we collect information from minors?

Fénix Equipement de Piscine Ets. does not knowingly collect personally identifiable data from children under 18 years of age or market to them. By using our services, you represent that you are at least 18 or you are the parent or guardian of such a minor and consent to their use of the services. If you think that your child provided any kind of personal information on our website, we strongly encourage you to contact us immediately at badra@badra.me and we will do our best efforts to promptly remove such data from our records.

How often this Privacy Policy gets updated?

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

How can you contact us about this policy?

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. You may email us at info@fenixpool.fr

Votre confidentialité

Nous utilisons des cookies pour améliorer nos services, analyser le trafic du site Web et améliorer votre expérience. En cliquant sur «Accepter», vous acceptez l'utilisation des cookies par notre site Web, comme décrit dans notre politique de confidentialité. Vous pouvez modifier/révoquer cela à tout moment ultérieurement en cliquant sur le bouton Paramètres dans le coin inférieur gauche de la page.